Journey into a new career: Become a Travel Professional and guide people to explore the world with confidence and expertise!
Embark on a new career and guide others on their journeys with the Occupational Certificate in Travel Professionalism. This qualification is for those who are passionate about travel and helping others plan unforgettable experiences.
You'll gain an in-depth understanding of global destinations and travel products, and learn to use industry-standard systems for bookings and documentation. From itinerary planning to customer care, this programme will prepare you to deliver exceptional service in the fast-paced travel industry.
Whether you want to work for an agency or start your own consultancy, this qualification provides the confidence and competence to succeed.
Who should attend?
This programme is ideal for:
- Individuals seeking a career in travel and tourism
- School leavers with a passion for travel
- Professionals wanting to formalise their experience
- Entrepreneurs aiming to start a travel business
Career Opportunities
With this qualification, you can kickstart your career as:
- A Travel Consultant in retail or wholesale travel agencies
- A Ticketing or Reservations Agent using GDS/CRS systems
- A Tour Operator planning and selling travel packages
- A Travel Advisor offering personalised travel solutions
- A Booking Clerk or Travel Processor in corporate travel departments
- An Inbound or Outbound Travel Consultant
- A Regional Travel Coordinator or Destination Specialist
Course Outline
Download our comprehensive fact sheet for full details.
Knowledge Modules - Theory
- Computer literacy
- Tourism industry
- World Geography from a travel and tourism perspective
- Tourism destinations, attractions and itinerary planning
- Travel services and products
- Global Distribution / Central Reservations Systems (GDS / CRS)
- Air travel
- Domestic and International point-to-point based Fares and Ticketing
- Communication and customer care
- Selling Skills
- Professionalism and business etiquette
- Business and financial acumen
- Industry legislative requirements and other compliance
Practical Modules - Hands-on Learning
- Research, analyse and sell tourism-related products and services
- Process reservations and issue documentation
Workplace Experience Modules - Real World Practice
- Researching, analysing and selling tourism-related products and services
- Processing reservations and issuing documentation
Accreditation and Certification
This Occupational Certificate is accredited by the Quality Council for Trades & Occupations (QCTO).
Successful students will achieve a nationally recognised Occupational Certificate: Travel Professional (SAQA ID 101372 at NQF Level 5)
Entrance Requirements
- NQF Level 4 with Mathematics
- Recognition of Prior Learning (RPL) may apply
- All classes and assessments are conducted in English