Human Resource Management Administrator

Full-TimePart-Time

Step into the workforce as a HRM Administrator and Empower Workplaces with Professional Precision!

For those who are skilled in administration and have a passion for people, the Higher Occupational Certificate in Human Resource Management Administration offers a path to a fulfilling career. This qualification provides a comprehensive skill set to manage the administrative side of HR, supporting the entire employee lifecycle with professionalism and precision.


You’ll learn how to collect and process HR data, provide administrative support for recruitment, performance management, learning and development, and employment relations. You’ll also master the safeguarding of employee records and internal communication processes.

This programme prepares you to become a confident HRM Administrator who ensures compliance, supports strategic HR decisions, and enhances organisational efficiency.

Who should attend?

This Occupational Certificate is widely recognised and recommended for anyone who is currently seeking a career in Human Resource Management or transitioning into HR roles.

Career Opportunities

With this qualification, you can kickstart your career as:

  • An HRM Administrator in corporate, government or NGO settings
  • A Recruitment Support Officer assisting with talent acquisition
  • A Human Resources Assistant supporting employee lifecycle processes
  • A Records Management Coordinator handling sensitive HR documentation
  • An Employment Relations Support Officer facilitating internal communication and engagement
Course Outline

Download our comprehensive fact sheet for full details.

  • HRM Foundations is your gateway into the exciting world of Human Resource Management! You’ll explore how organisations are structured and discover the vital role HR plays in keeping them running smoothly. From understanding how businesses operate to mastering the art of professional HR administration, this subject equips you with the knowledge and ethical know-how to support HR services like a pro — setting the stage for a successful career in HRM.
  • HRM Data and Systems is your launchpad into the digital heartbeat of Human Resources! You’ll master how to collect, manage, and interpret HR data using real-world HR Information Systems (HRIS), while learning to create accurate reports that drive smart decision-making. From safeguarding employee records to applying ethical data practices, this subject equips you with the tech-savvy skills every modern HR professional needs to thrive in today’s data-driven workplace.
  • HRM Service Delivery is where your HR journey gets real! Dive into the dynamic world of recruitment, performance management, learning and development, and employee wellness — all from an administrative powerhouse perspective. Through hands-on experience and practical training, you’ll master the art of supporting every HR function with professionalism, precision, and purpose, making you an indispensable part of any HR team.
  • HRM Communication and Career Management empowers you to become the voice and connector within any organisation! You’ll master the art of professional communication, from managing internal messaging and digital platforms to coordinating impactful career development initiatives. With hands-on experience in stakeholder engagement, event coordination, and career support services, this subject equips you to build strong employment relationships and guide others on their career journeys with confidence and clarity.
Accreditation and Certification

This Higher Occupational Certificate is accredited by the Quality Council for Trades & Occupations (QCTO).

Successful students will achieve:

  • A nationally recognised Occupational Certificate: Human Resource Management Administrator (SAQA ID 121150 at NQF Level 5)
  • Hands-on experience working in real HRM environments
  • The skills to collect, process and report HR data for decision making
  • Knowledge to support recruitment, performance management, and employee development
  • Training in HRM record keeping, internal communication and employment relations
Entrance Requirements
  • NQF Level 4 with English Communication
  • Recognition of Prior Learning (RPL) may apply
  • All classes and assessments are conducted in English
QCTO Qualification Framework

Knowledge Modules - Theory

  • Introduction to Organisations and Human Resource Management
  • Data Management and Interpretation
  • Administration of Staff Procurement
  • Professional Administration for HRM Service Delivery
  • HRM Record Keeping

Practical Skills Modules - Hands-on Learning

  • Provide Administrative Services for the Full Range of HRM Services
  • Provide Administrative Services for Career Management
  • Coordinate HRM Communication to Enhance Employment Relations
  • Compile, Maintain and Ensure Safeguarding of All HRM Records

Work Experience Modules - Real World Practice

  • HRM Data Collection and Data Management Processes
  • Administrative Processes for Full Range of HRM Services
  • Organisational Communication Processes
  • Processes for Compiling, Maintaining, and Securing Employee Records
Course Factsheet