Take your place as a Public Service Administrator and make a real impact on government operations.
Make a real impact on government operations with the Occupational Certificate in Public Service Administration. This qualification is for those who want a meaningful career supporting the public sector.
You will gain the administrative, financial, and communication skills needed to excel in this environment. The programme provides practical experience in managing workplace outputs, supporting HR processes, and drafting official communications.
This qualification will prepare you to become a competent and professional public service administrator, ready to contribute to efficient service delivery at all levels of government.
Who should attend?
This qualification is ideal for:
- Newly appointed administrative and clerical workers in the public service
- School leavers seeking a career in government administration
- Individuals aiming to formalise their public sector experience
- Anyone passionate about contributing to efficient public service delivery
Career Opportunities
With this qualification, you can kickstart your career as:
- A Public Service Administrator in national, provincial or local government departments
- An Administrative Officer supporting unit-level operations
- A Records and Information Clerk managing public service documentation
- A Human Resource or Finance Support Assistant in government units
- A Supply Chain Support Officer ensuring compliance and efficiency in procurement
Course Outline
Download our comprehensive fact sheet for full details.
Knowledge Modules - Theory
- Government System
- Human Resource Administration
- Programme and Project Management
- Public Service Communication and Administration
- Ethics, Good Administration and Integrity in the Public Service
- Developing Self in the Workplace
- Financial and Supply Chain Administration
- Using Technology Effectively and Efficiently to Meet Public Service Requirements
Practical Modules - Hands-on Learning
- Administer workplace outputs
- Draft official communication documents in the workplace
- Provide administrative support for the resources at unit level
- Develop oneself in a unit
Workplace Experience Modules - Real World Practices
- Provide day to day administrative support to managers in a unit
- Conduct self-management processes and procedures in the workplace
- Apply value driven and appropriate human resources, financial and supply chain management principles at unit level
Accreditation and Certification
This Occupational Certificate is accredited by the Quality Council for Trades & Occupations (QCTO).
Successful students will achieve a nationally recognised Occupational Certificate: Public Service Administrator (SAQA ID 118766 at NQF Level 5)
Entrance Requirements
- NQF Level 4 qualification with Mathematical Literacy
- Recognition of Prior Learning (RPL) may apply
- All classes and assessments are conducted in English